Technical Service Engineer

Pre-Sales

• Proactively inform the sales teams on relevant information in order to generate new leads for our products and services
• Delivery, installation, commissioning of medical device at the customer or during a demo process

Technical Services

• Preventive maintenance on medical devices in the office
• Corrective maintenance (repairs) on medical devices in the office
• Preventive and corrective maintenance on medical devices at the customer
• Calibration and registration of measuring tools
• Analyzing repairs

After Sales

• Providing technical training for customers and / or colleagues  

Quality & Compliance Management 

• At all-time performing according company procedures
• All responsibilities as assigned to this job in IMS BENE
• Correct processing of administration
• To act diligently and according to compliance guidelines by receiving, documenting & prompt forwarding of complaints/ADRs (Adversed Drug Reactions)

Education/Professional experience

• MBO Technical education graduated (NL), degree of secondary school / Bachelor (BE) or equivalent by experience
• MTA/B (Intop)
• Minimum 3 years of technical experience on medical devices
• Certificate “Basisveiligheid (B) VCA” (to be obtained within 3 months after start date)

Necessary skills/attitude

• Quality & service minded
• Teamplayer
• Customer Focus
• Flexible & Problem solver attitude
• (Self) Development

Knowledge

• MS Office, specifically Word & Excel
• Relevant NEN norms
• IT hardware, networks and operating systems (e.g., Windows)
• Fluent Dutch and English (spoken and written), German or French language if applicable
• Driver’s licence